Category: Troubleshooting


Firmware Upgrade Bringing You Down?

For those of you who are wondering what a Firmware downgrade looks like, we have prepared a short video that illustrates the bootstrap method of downgrading the CinemaTube firmware back to production firmware C021

How to Format a USB Flash Drive to NTFS

You have your CinemaTube ready to download the latest bit torrent ISO of your favorite Linux distro but all you have is a USB Flash Drive. You plug your USB Flash Drive into the CinemaTube which has the .torrent file and notice that it is unable to activate the torrent download.

You can either throw your hands up in despair or perhaps change the way you are doing things. A bit of patience and some configuration changes to your Windows setup will provide you a solution that I bet you didn’t know existed. You can enable NTFS for your USB Flash Drive on a Windows XP system by following these steps:

1. Right click “My Computer” and select “Manage”

2. Open the “Device Manager” and locate the USB Flash Drive under the “Disk drives” heading

3. Right click the USB Flash Drive and select “Properties”

4. Click on the “Policies” tab and select the option to “Optimize for performance”

5. Click “OK” to save your changes

6. Open “My Computer”

7. Right click the USB Flash drive and select “Format…”

8. Choose “NTFS” from the drop down menu then click “Start” to begin formatting the USB Flash Drive.

9. When the USB Flash Drive is finished formatting you can verify that the drive is NTFS by right clicking the drive and selecting “Properties”

10. It is important to remove the device safely from your computer to prevent data loss by right clicking the USB Flash Drive and selecting “Eject”

Now insert the NTFS formatted USB Flash Drive into your CinemaTube and feel the sense of accomplishment that you have earned by learning a new hack.

Firmware Scream

UPDATE on August 13, 2010: please see this post for more step-by-step guide on firmware update.

To make the software update process as easy as possible, we make the “online automatic update” option available to our users. However, there are times when you

  1. Have a product that can’t be connected to the Internet
  2. Want to try the unofficial “beta” firmware
  3. Want to go back to the previous version because that version suits your needs better

A situation such as this one warrants the use of the famous “USB Update”. I know it’s frustrating when nothing happens to your unit and you’re staring at the blank screen, wondering if this is the so-called “blue screen of death”. It is even more frustrating when instructions are nowhere to be found on our website, and it takes hours to get a response from service5@brite-view.com.

We are dedicating this blog post to you, the pioneers and the explorers in the technology wonderland without the need for directions or a GPS.

IMPORTANT RULES:

If you do not follow these rules, you will risk turning your CinemaTube into a sleek yet stylish brick. Yes you will.

  1. Detach the Ethernet cable or Wireless LAN adapter from your media player (if applicable).
  2. Do NOT power off in the middle of the upgrade process.
  3. Do NOT power off AFTER the upgrade process. There will be about 60 seconds of time after the firmware is downloaded when you see nothing on the screen. Do not panic. Just give the media player some time to absorb every bit of the firmware so it can settle properly. (This is the best time to walk away and enjoy your beverage of choice)

Perform the following steps:

1. Go to brite-View website or to our brite-View forums and locate the firmware you need; usually under the name of the product that you purchased.

2.  There are two files for download: install.img and install.img-sig. Right click on the files to download them. NOTE: They have to be saved to the root folder of the USB storage device.

3. UPDATE for PC users: When downloading the install.img file, please RIGHT CLICK and then SAVE AS TYPE = ALL, do NOT save as WinRAR. When downloading the install.img-sig file, please RIGHT CLICK and SAVE AS TYPE = Text Document.

4. If you got “install.TAR” instead (note the file extension), you need to changing the file name from “install.tar” to “install.img”.

(Mac users – you can just click on the file and start the downloading process. After the download of the install.img-sig is over, open the file and resave it, NOT as a .txt file)

  1. Save both “install.img” and “install.img-sig.txt” to the root menu of your USB storage device. They need to be two naked files not in any sort of folder.
  2. Turn on your CinemaCube, CinemaTube or HDPrimo, and from the home menu –> Setup –> Software Update –> USB Update
  3. Now plug in the USB drive to your machine and let the update start!

Still doesn’t work? Don’t give up. Try this instead.

  1. Same as the step 1 above; find the desired firmware first.
  2. Power off the unit (Yes, it’s ok, for now.); unplug your media player.
  3. Hold the power button.
  4. Plug the AC adapter back (without letting go of the power button for around 10 seconds)
  5. You’ll enter “USB Update”. Please plug in the USB drive with the firmware and the update will begin.

Now you got directions on the firmware update process. Good luck exploring the potential of your brite-View media player!

Getting CinemaTube and Windows 7 to Work

This was actually provided by Doctor Media on AVS Forum and is “safer” – thanks for the tip, Doc! We tested it and it works very well.  Now we’re posting the steps below:

  1. Run “Local Security Policy” applet under “Administrative Tools”. If you don’t see administrative tools, enable it under the properties of the “Start” menu
  2. Under local policies –> User Rights Assignment. When you see “Deny access to the computer from the network”, REMOVE user “guest”.
  3. Under “Local Policies” –> User Rights Assignment, find “Access this computer from the network” –> add ‘EVERYONE’ and ‘ANONYMOUS LOGON’
  4. Under local policies –> Security Options –> find “Accounts: Limit local account use of blank passwords”. Change the setting to “disabled”.
  5. Under local policies –> Security Options –> Network Access: Shares that can be accessed anonymously –> type in the name of your shares
  6. Enable the guest account; set the guest password to blank
  7. Check the share permissions on your share and make sure it has EVERYONE “read”
  8. Check the file permissions on the files in your share and make sure it has EVERYONE “read”

That’s it! Let us know if this works, and these steps should apply to both 32-bit and 64-bit versions of Windows 7.

P.S. After all this is done, reboot Windows 7 and then CinemaTube (in the exact order); otherwise the cache would delay the file sharing up to 10-20 minutes.

P.P.S. In addition to playing media streamed from other shared media libraries within Windows Media Player, Windows 7 can now send media to be played on other Windows 7 PCs and DLNA-certified digital media renderers (including CinemaTube!). Microsoft have greatly improved the media sharing capability of Windows 7 especially through UPnP. Give it a try I’d say.

CinemaTube Compatible with Windows 7

How do you make a shared folder on a PC running Windows 7 accessible to CinemaTube? We want to create a shared folder in Windows 7 which may be shared with CinemaTube. In order to create a password-free shared folder, we need to modify the ‘Registry’ on Windows 7.

In the following paragraph, we use ‘MACHINE’ instead of ‘HKEY_LOCAL_MACHINE’.

First, click on “Start”. Type the command:

–>regedit

… and execute it.

Look for and modify these parameters as the following:

MACHINE\System\CurrentControlSet\Control\Lsa\

  1. On the right side find ‘everyoneincludesanonymous’; change the value to 1
  2. Find ‘NoLmHash’ and change the value to 0

MACHINE\System\CurrentControlSet\Services\LanManServer\Parameters à ‘restrictnullsessaccess’; change the value to 0

Close the registry editor and restart the computer. Restart your CinemaTube as well using your remote control.

Ta la! It should work now. Try it out and let us know!

P.S. It’s necessary to make the shared folder on Windows 7 accessible to everyone. You do not need a user ID or password to access these Windows 7 shared folders.

P.P.S. I hope you don’t find this guy’s eyes too evil.

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