Tag Archive: Firmware


What’s in a name?

Filed Under: Firmware Announcements by brite-View — Leave a comment
March 30, 2010

Dear brite-Viewers,

You may potentially hear about the existence of a “new” firmware update that is available on the Internet. To help our customer base gain a better understanding of the firmware release cycle, all US Domestic CinemaTube owners have the advantage of priority access to firmware updates. A great example is the firmware which was released on February 12, 2010 in the US affectionately knows as C2111.

brite-View provides our US Domestic installed base of CinemaTube owners with advanced access to the latest firmware developments and will typically release the firmware to our channel partners in the International space at a later date (between 30 and 45 days after the US launch) This brings us to the matter of a new release of firmware known as C3221, the only difference is upon first boot which sets PAL as the default viewing format. If you have any questions, feel free to leave us feedback here in our blog or take your discussion into the brite-View forums.

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Firmware Upgrade Bringing You Down?

Filed Under: Troubleshooting by brite-View — 1 Comment
February 19, 2010

For those of you who are wondering what a Firmware downgrade looks like, we have prepared a short video that illustrates the bootstrap method of downgrading the CinemaTube firmware back to production firmware C021

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CinemaTube C2111 User Interface Video Tour

Filed Under: Announcements, Firmware Announcements, Firmware Features by brite-View — Leave a comment
February 18, 2010

You have heard all the buzz about our latest CinemaTube beta firmware update that was released on February 12, 2010. One of our most popular requests was to post up some pictures of the new UI; being the technologists that we are, we decided to post up a video of the new UI instead. Once you finish drooling over the video, head on over to our brite-View forums to download it.

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New Firmware IPB10102111 (US) Release Notes

Filed Under: Firmware Announcements by brite-View — Leave a comment
February 12, 2010

Firmware Update Screen

brite-View has has released a new CinemaTube Beta Firmware upgrade on February 12, 2010 which contains several improvements over Production Firmware C021.

Here’s what to expect from the new firmware:

(Items 1-6 are new)

  1. Added On Screen Display (OSD) Languages for Thai, Hebrew, Japanese
  2. Added Flickr Support
  3. Support for  Lite-On DVD ROM
  4. Modified the Virtual Keyboard from QWERTY to ABCDEF)
  5. Added Music Playback features to support  “Previous” and “Next”
  6. Received Full DLNA Certification
  7. Support for File Copy/Move
  8. Support for File Search
  9. Support for File Sharing (Simple NAS)
  10. Support for Playback of Blu-ray ISO Files
  11. Improved HDMI Compatibility with SONY Wxxx Series
  12. Solved DVD Playback File Crash Issue
  13. Added New High Definition UI
  14. Improved Network Connection Compatibility

You can download a copy of this new firmware by visiting the brite-View Support Forums or by using the following link. For performing the USB update, please copy the two files install.img and install.img-sig to the root directory in the USB HDD. You can view a video showing the upgrade screen on YouTube here.

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Why Can’t I Update The Firmware? Why? Why? Why? I Have Tried EVERYTHING!

Filed Under: Troubleshooting by brite-View — 40 Comments
January 27, 2010

Firmware Scream

UPDATE on August 13, 2010: please see this post for more step-by-step guide on firmware update.

To make the software update process as easy as possible, we make the “online automatic update” option available to our users. However, there are times when you

  1. Have a product that can’t be connected to the Internet
  2. Want to try the unofficial “beta” firmware
  3. Want to go back to the previous version because that version suits your needs better

A situation such as this one warrants the use of the famous “USB Update”. I know it’s frustrating when nothing happens to your unit and you’re staring at the blank screen, wondering if this is the so-called “blue screen of death”. It is even more frustrating when instructions are nowhere to be found on our website, and it takes hours to get a response from service5@brite-view.com.

We are dedicating this blog post to you, the pioneers and the explorers in the technology wonderland without the need for directions or a GPS.

IMPORTANT RULES:

If you do not follow these rules, you will risk turning your CinemaTube into a sleek yet stylish brick. Yes you will.

  1. Detach the Ethernet cable or Wireless LAN adapter from your media player (if applicable).
  2. Do NOT power off in the middle of the upgrade process.
  3. Do NOT power off AFTER the upgrade process. There will be about 60 seconds of time after the firmware is downloaded when you see nothing on the screen. Do not panic. Just give the media player some time to absorb every bit of the firmware so it can settle properly. (This is the best time to walk away and enjoy your beverage of choice)

Perform the following steps:

1. Go to brite-View website or to our brite-View forums and locate the firmware you need; usually under the name of the product that you purchased.

2.  There are two files for download: install.img and install.img-sig. Right click on the files to download them. NOTE: They have to be saved to the root folder of the USB storage device.

3. UPDATE for PC users: When downloading the install.img file, please RIGHT CLICK and then SAVE AS TYPE = ALL, do NOT save as WinRAR. When downloading the install.img-sig file, please RIGHT CLICK and SAVE AS TYPE = Text Document.

4. If you got “install.TAR” instead (note the file extension), you need to changing the file name from “install.tar” to “install.img”.

(Mac users – you can just click on the file and start the downloading process. After the download of the install.img-sig is over, open the file and resave it, NOT as a .txt file)

  1. Save both “install.img” and “install.img-sig.txt” to the root menu of your USB storage device. They need to be two naked files not in any sort of folder.
  2. Turn on your CinemaCube, CinemaTube or HDPrimo, and from the home menu –> Setup –> Software Update –> USB Update
  3. Now plug in the USB drive to your machine and let the update start!

Still doesn’t work? Don’t give up. Try this instead.

  1. Same as the step 1 above; find the desired firmware first.
  2. Power off the unit (Yes, it’s ok, for now.); unplug your media player.
  3. Hold the power button.
  4. Plug the AC adapter back (without letting go of the power button for around 10 seconds)
  5. You’ll enter “USB Update”. Please plug in the USB drive with the firmware and the update will begin.

Now you got directions on the firmware update process. Good luck exploring the potential of your brite-View media player!

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How Do I Use the “File Copy” Feature? (NEW AND UPDATED!)

Filed Under: Firmware Features by brite-View — Leave a comment
January 11, 2010

File Copy Screen

If you have tried the latest firmware (IPB1009C241; now labeled as “beta”), you might have noticed a dramatically changed GUI, and new features added like this one: “File Copy”. You can find it on the Home Menu.

What does it do?

It allows you to transfer files over the network, from one hard drive to another.

For example, if you have some files on your computer that you want to drag over to the hard drive attached to the CinemaTube first and then have the CinemaTube play the same file off the attached drive (CinemaTube performs best this way), what do you do?

  1. Find CinemaTube IP address by navigating to Setup –> Network; next to “Wired LAN Setup” you should see a string of numbers. That’s your CinemaTube’s IP address.
  2. Fire up your browser (Internet Explorer only). At the address bar, type in “\\<<<CinemaTube IP address here>>> (no, you don’t need to include “<<<” and “>>>”. For example: \\192.168.X.X ); press Enter.
  3. You can then see the hard drive attached to the CinemaTube from your computer. Click on it and open up that window and drag the videos you want over to desired folder/destination, and then let the network do its job.

Now you can manage the files and folders on the hard drive attached to the CinemaTube from your computer.

UPDATE: For Mac Users:

Finder –> connect to Server (command+K) –> Server Address smb://<<< CinemaTube IP address>>>

And then you can directly add files to the hard drive attached to the CinemaTube from your Mac.

(Please make sure the File Sharing feature is turned on on your computer.)

Now, from CinemaTube, you can do something similar as well.

  1. From Home Menu, please go to “File Copy”.
  2. On the left hand side, you see “Source” and on the right hand side, you see “Destination”.
  3. Simply select the desired file from the appropriate folder by clicking “A” button (the red one); press “ > ” to go over to the “Destination”. Press “ > “ again to copy it over. For example, choose a file from your computer on the same network and copy it to the hard drive attached to the CinemaTube. It works the other way, too, if the security level is set up correctly (both “Read” and “Write” must be checked).

Of course, it might take a larger file longer to be transferred.

Let us know if you have other questions about this feature. Thanks!

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What’s with the New Firmware, Yo?

Filed Under: Firmware Announcements, Firmware Features by brite-View — Leave a comment
January 8, 2010

Add Media Files

Our customers have mixed feelings about the latest firmware we originally released on January 5th, 2010.

From one customer:

“Wow! What a huge difference! MUCH better. I can’t wait to play with the new features. Love the NAS feature and the improvement in the UI when browsing movies with the preview turned on. No more pausing. The copy feature is neat too. Well done. It’s like I bought a new unit!”

There is also another kind of voice, though:

“It may just be me but after updating to the new interface every video I try from PlayOn plays for about 5 sec and then freezes with the word buffering on the screen. The videos from my attached hard drive and computer play fine.”

So the issue was that the new firmware looks nice, has new features, makes faster navigation, but… it broke the UPnP experience. (!)

An AVSer pointed out,

“Apparently we have two types of users using the CT

1) Those who connect via network and stream their files

2) Those who connect a USB drive to the unit directly.”

The first  kind of users would not like the new firmware (IPB1009C241), so we recommend that you downgrade the firmware to the previous version.

The second kind of users would prefer the new firmware, so if you do not need the UPnP streaming capability at the moment, we suggest that you keep it.

BUT our server did something stupid. After we learned about the UPnP issue, we pulled the new firmware (IPB1009C241) from the server. However the older firmware then popped up, prompting for another “firmware update”.

Some people were shocked to see the “reverse” after the 2nd “update”.

We received messages like this one:

“Hi, I downloaded the update from last week and got the new UI with that update. Now, my CT prompted me that there’s an new firmware update, knowing that I already downloaded the one with the new UI, I thought I’d give this new firmware a try since I thought that the new UI with come with this new update. After the update is done, I’m surprised to get the old UI back. What gives?”

We admit that we did not do a good job communicating what is coming and what is to be expected, and we have learned a lesson the hard way.

We have made the new firmware (IPB1009C241) available on our website on the “Support” page and under “CinemaTube”, but now marked as “beta”.

We are now working with the chip manufacturer to work out a solution. The original code that we used to create the new firmware broke the UPnP communication, so we have to work with them to solve the problem. We promise to get this worked out ASAP.

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